Time to reply to complaint (39)

Median time to issue of response to customer.
First Prev Next Last Separator
Office
Objective
Current Performance
Median Value
Trend
Volume
Comments
VPB - Lithuania  
PRV - Sweden 1 Weeks 3 Natural days 1 Weeks
OBI - Greece Data to be provided in the near future
SIPO - Slovenia 1 Weeks 1 Natural days 5 Natural days 3
OSIM - Romania Data to be provided soon
LRPV - Latvia 1 Months 0 No complaints received in Q4
DRCOR - Cyprus 2.5 Natural days 0 No complaints received during Q2
IPOCZ - Czech-Republic Data for 1st quarter 2015
PPO - Poland 1 Months 100% 1 Weeks 5 Natural days 2
SKIPO - Slovakia 2 Months 100% 2 Weeks 1 Natural days 1 working days
CD-IPRD - Malta  
EUIPO - EUIPO 1 Weeks 2 Natural days 5.3% 4.3 Natural days Objective is 9 days
INPI-PT - Portugal 1 Weeks 5 Natural days 5.3 Natural days 12 Objective: Respond to complaints within 12 days (average)
OEPM - Spain 4 Weeks 6 Natural days 16
HIPO - Hungary  
Results 1 - 15 of 16.